Refund policy

Our 30 Day Money Back Guarantee applies to first time customer purchases made on dermaflage.com only. We do not refund any refill items such as primer, applicators, tool kits, tips. We do not refund the shipping cost. To return your product please return the product back to us within 30 days of ordering to: Dermaflage Attn: Return Dept. 1789 Kirby Parkway Suite 3B Memphis, TN 38138 Refunds can take up to 1 week to process and then an additional 3-5 business days for the funds to post back to your account. Please understand that this refund policy is strictly for purchases made on this website (www.dermaflage.com). If you purchase from one of our retailers (Amazon, Dermstore, etc.) follow their return policy as listed on their site.